Shipping Policy

Last Updated: November, 2025

We offer FREE shipping on all orders shipped within the United States. We do not currently ship to addresses outside the United States.

Most orders ship within two business days after purchase, Monday through Friday, excluding United States federal holidays.

You will receive an email confirmation with a tracking number as soon as your order ships.

Partner-Fulfilled Items (Shopify Collective)

Some products—such as Meta Quest hardware—are fulfilled by approved brand partners through Shopify Collective. When your order includes partner-fulfilled items:

  • They may ship separately from other items in your cart.

  • Processing is typically 1–3 business days; tracking is emailed when the label is created.

  • Delivery windows follow the selected service but can vary by partner location and carrier capacity.

  • GOLF+ remains the merchant of record for all orders, including those fulfilled by Shopify Collective partners.

  • For any questions, GOLF+ is your point of contact: help@golfplusvr.com. We coordinate directly with our partner to resolve shipping issues, returns, or exchanges.


Tracking, Delivery & Issues

  • Tracking updates can take 24–48 hours to appear after shipment.

  • If tracking shows delivered but you can’t find the package, please check with household members and neighbors, then contact the carrier. If still unresolved after 2 business days, email help@golfplusvr.com and include your order number and tracking link.

  • High-value shipments may require a signature at delivery.

  • For returns, GOLF+ will provide prepaid shipping labels once your request is approved.


Address Accuracy & Undeliverable Packages

Please review your shipping address carefully at checkout. We’re not responsible for delays or lost packages due to incorrect or incomplete addresses. Undeliverable/returned packages may be reshipped (additional postage may apply) or refunded minus shipping once received back in sellable condition.

 

Title & Risk of Loss

For items fulfilled directly by GOLF+, title and risk of loss pass to you when the carrier scans the package at pickup. For partner-fulfilled (Shopify Collective) items, title and risk of loss pass upon carrier acceptance at the partner’s facility.

 

Shipping Holidays

We do not ship or deliver on U.S. federal holidays. Orders placed on holidays or weekends will begin processing the next business day.

 

Questions?

We’re here to help. Contact help@golfplusvr.com with your order number and we’ll get back to you within 1–2 business days.